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Corporate Improvement Plan Update

 

 

Meeting: 14/09/2011 - Cabinet. (Item 68)

68 Corporate Improvement Plan Update pdf icon PDF 60 KB

Additional documents:

Decision:

1.  That the progress against the objectives set in the CIP be noted.

 

2.  That where actions are out of target, responsible officers are asked to provide reasons as to why these have not been completed and plan for how they intend to complete the action as quickly as possible be agreed.

 

3.   That the following actions in the plan be agreed:

 

12.03 Assess the appropriateness of the actions within action plans in relation to 2010 results

 

12.04 Identify any patterns or trends following the completion of the second survey.

 

4.   That the target date of 30 September 2011 for the following action be agreed:

 

020.05 Explore options for a more specialised central project management or project support function.

 

5.  That a Corporate Peer Review in September 2012, to consider how the needs of residents are being met and addressing the Corporate and Customer Excellence Priority, be agreed.

 

6.   That undertaking an additional Peer Review for Planning in January 2012, to consider how the corporate priority for Maidstone is met, for a growing economy, be agreed.

 

Minutes:

DECICISON MADE:

 

1.  That the progress against the objectives set in the CIP be noted.

 

2.  That where actions are out of target, responsible officers are asked to provide reasons as to why these have not been completed and plan for how they intend to complete the action as quickly as possible be agreed.

 

3.   That the following actions in the plan be agreed:

 

12.03 Assess the appropriateness of the actions within action plans in relation to 2010 results

 

12.04 Identify any patterns or trends following the completion of the second survey.

 

4.   That the target date of 30 September 2011 for the following action be agreed:

 

020.05 Explore options for a more specialised central project management or project support function.

 

5.  That a Corporate Peer Review in September 2012, to consider how the needs of residents are being met and addressing the Corporate and Customer Excellence Priority, be agreed.

 

6.   That undertaking an additional Peer Review for Planning in January 2012, to consider how the corporate priority for Maidstone is met, for a growing economy, be agreed.

 

To view full details of this decision, please click here:-

 

http://meetings.maidstone.gov.uk/ieDecisionDetails.aspx?ID=487

 

 

 

Meeting: 06/09/2011 - Corporate Services Overview and Scrutiny Committee (Item 57)

57 Corporate Improvement Plan Update pdf icon PDF 61 KB

Interview with Ellie Kershaw, Policy and Performance Manager

Additional documents:

Minutes:

The Committee welcomed Ellie Kershaw, Policy and Performance Manager back for the next item on the agenda, the Corporate Improvement Plan Update.

 

The Officer explained that this was an update on the actions within the Corporate Improvement Plan that would be going to Cabinet and advised the Committee that any recommendation made would be added to the report.

 

Miss Kershaw informed the Committee that 14 of the actions in the plan had been completed since the last report, with five outstanding.  She explained that it was a living document that could be added to when relevant, such as following inspections.  Although there had been no inspections recently, Members were told that there were two Peer reviews planned in 2012, a Planning review and a corporate review and actions would be added to the plan as a result of these. The Committee were also informed that the Council had retained the Investors in People accreditation and there would be actions to follow as a result of this.  The Officer explained that Cabinet away days focused on priority setting around ‘Corporate and Customer Excellence’ and as a result also generated actions for the plan.

 

The Committee questioned CIP 019.01 ‘Hold focus groups to explore how people want to be engaged and develop a robust plan to deliver this’.  Members felt that this action lacked meaning and should be reworded to provide clarity.

 

Members discussed project management and it was felt there was a need for a Senior Officer in this role.  They discussed various project management roles that they were aware of with the authority, including a role at the Museum, the High Street regeneration project as well as highlighting past problems with Millennium Park. The Committee aired their concern over possible duplication in officer roles occurring. It was felt that the responsibility for project management role was vital given the level of financial investment.  They felt that that it was an in-house skill that was lacking and suggested that it would be a suitable topic for a Scrutiny review with a focus on offering best value in this area as a Council.

 

Members questioned the actions relating to Learning and Development and equality issues for staff.  It was felt that these were vitally important but wanted clarification on how the Learning and Development team ensured that all staff were completing these courses within the target dates set.  Miss Kershaw advised that Tina Edwards, Learning and Development Manager, would be able to advise on this area.

 

The Committee thanked the officer for attending the meeting.

 

It was resolved that:

 

a)  The following action: CIP 019.01 ‘hold focus groups to explore how people want to be engaged and develop a robust plan to deliver this’ should be reworded to form a more meaningful target and to clearly identify the purpose.  Ellie Kershaw, Policy and Performance Manager and the Scrutiny Officer should  formalise the Committee’s suggested rewording: ‘to explore methods in which to engage with the public for consultation purposes and develop a robust  ...  view the full minutes text for item 57