Issue - decisions

1.  That the Improvement Plan 2013-16, as set out in Appendix A to the report of the Head of Business Improvement, be adopted.

2.  That the recommendations made by Corporate Services Overview and Scrutiny Committee at the meeting on 8 January 2013 (as set out in Appendix B to the report of the Head of Business Improvement) be noted.

3.  That Cabinet receive six monthly progress reports on the Improvement Plan be agreed.

1.  That the draft Improvement Plan 2013-16 (as attached at Appendix A to the report of Head of Business Improvement) be approved for consultation with Overview & Scrutiny.

2.  That the progress made on the key services and projects for improvement April – October 2012 (as attached at Appendix B to the report of Head of Business Improvement) be noted.