APPENDIX 2 – FIRST QUARTER PERFORMANCE MONITORING 

 

 

 

 

 

 


Key to performance ratings

 

Direction

Performance has improved

Previous data not captured

Performance has declined

N/A

No previous data to compare

 

RAG Rating

Target not achieved

Target slightly missed (within 10%)

Target met

Data Only

 

 

 

 

 

 

 

 

 

 

Performance Summary

RAG Rating

Green

Amber

Red

N/A[1]

Total

KPIs

5

0

2

11

18

Direction

Up

No Change

Down

N/A

Total

Last Quarter

5

1

5

7

18

Last Year

4

2

5

7

18

 

·         71.2% (5 of 7) the targetable quarterly key performance indicators (KPIs) reportable to this Committee achieved their Quarter 1 (Q1) target1.

·         Compared to last quarter (Q4 2022/23), performance for 45.5% (5 of 11) KPIs has improved, and for 45.5% (5 of 11) KPIs have declined1.  

  • Compared to last year (Q1 2022/23), performance for 36.4% (4 of 11) KPIs has improved, and for 45.5% (5 of 11) KPIs have declined1.

 

Planning, Infrastructure & Economic Development Q1 Performance

 

Performance Indicator

Q1 2023/24

Value

Target

Status

Short Trend (Last Quarter)

Long Trend (Last Year)

Planning

Processing of planning applications: Major applications (NI 157a)

90.91%

90.00%

Processing of planning applications: Minor applications (NI 157b)

95.24%

95.00%

Processing of planning applications: Other applications (NI 157c)

98.71%

98.00%

MBC Success rate at planning appeals within a rolling 12-month period

61.54%

70%

N/A

N/A

Percentage of planning applications meeting Biodiversity Net Gain 20% adopted standard

Data not available until 2024

Planning Enforcement

Percentage of priority 1 enforcement cases dealt with in time

100%

98%

Percentage of Priority 2 enforcement cases dealt with in time

93.44%

92%

Number of enforcement cases closed

98

Number of enforcement complaints received

124

Open planning enforcement cases (as of start of each month) June 2023

316

This graph tracks the caseload of the Planning Enforcement team each month, from April 2022 to date. The Q1 data for this can also be found in the table above. In Q1, the graph shows that more cases were received than were closed, which has resulted in the caseload (open cases) rising slightly .

 

Spatial Planning

New additional homes provided (NI 154)

Annual Indicator

Percentage of onsite renewable energy generation in new developments 10% adopted standard

Annual Indicator

Number of completed housing assistances

Annual Indicator

Economic Development

Footfall in the Town Centre

4,955,613

6,187,514

Number of youths unemployed (18-24) June 2023

575

Percentage of unemployed people in Maidstone (out-of-work benefits) [NOMIS]

2.9%

Percentage of vacant retail units in the town centre

Annual Indicator

Biodiversity & Climate Change

Number of Electric Vehicle Charging Points Installed

Annual Indicator

 

Planning

The key performance indicator (KPI) monitoring the “MBC Success rate at planning appeals within a rolling 12-month period” missed its target by less than 10%, achieving an outcome of 61.54% against a target of 70%. The team will be reviewing themes from the appeals.  Where there was no policy which would have supported a successful defence of the appeal, they will consider whether it is appropriate to develop  a policy to address the issue.

 

Economic Development

The KPI tracking the "Footfall in the town centre" missed the target by over 10% and remains below pre-covid quarterly average levels. The decline may be attributed to shifting national shopping patterns, with increased popularity of online shopping, and people's reactions to the ongoing living crisis and rise in interest rates.

 



[1] PIs rated N/A are not included in the summary calculations.