CABINET

20 December 2023

 

Fees and Charges 2024-25

 

Timetable

Meeting

Date

Policy Advisory Committees

December 2023

Cabinet

20 December 2023

 

Will this be a Key Decision?

Yes

Urgency

Not Applicable

Final Decision-Maker

Council

Lead Head of Service/Lead Director

Mark Green, Director of Finance, Resources and Business Improvement

Lead Officer and Report Author

Adrian Lovegrove, Head of Finance

Classification

Public

Wards affected

All

 

Executive Summary

This report sets out the proposed fees and charges for 2024/25 for all services and summarises the overall changes.  Fees and charges determined by the Cabinet are reviewed annually, and this forms part of the budget setting process.  Changes to fees and charges agreed by Cabinet will come into effect on 1 April 2024 unless otherwise stated in the report.

 

This report forms part of the process of agreeing a budget for 2024/25 and setting next year’s Council Tax.  Following consideration by Cabinet at its meeting on 20 September 2023 of the draft Medium Term Finance Strategy for 2024/25 – 2028/29 the savings budget proposals for services were agreed.

 

The draft MTFS described how, in bridging the budget gap, the Council would need to balance the requirement to make savings and generate increased income of 5%.  This 5% increase could be delivered by price increase and or volume increases.  This needs to be considered in respect of any potential changes being approved by Cabinet.

 

This report also includes an update on the Budget Survey.  Public consultation on the budget has been carried out. Details are set out in Appendices F and G.  Cabinet are encouraged to review the findings and assess whether the budget proposals being presented later this year are consistent with public expectations and aspirations.

 

 

 

Recommendation to the Cabinet:

1.   Cabinet is asked to note the contents of this report but may choose to comment on the content.

2.   That Cabinet approve the Fees and Charges as detailed in Appendices A and C to E.

3.   That Cabinet note the Fees and Charges Policy as detailed in Appendix B.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fees and Charges 2024-25

 

 

1.        CROSS-CUTTING ISSUES AND IMPLICATIONS

 

Issue

Implications

Sign-off

Impact on Corporate Priorities

The Medium Term Financial Strategy and the budget are a re-statement in financial terms of the priorities set out in the strategic plan. They reflect the Council’s decisions on the allocation of resources to all objectives of the strategic plan.

The Council’s policy on charging has been developed to support corporate priorities as set out in the strategic plan and the proposals within the report have been made with reference to this.

Section 151 Officer & Finance Team

Cross Cutting Objectives

The MTFS supports the cross-cutting objectives in the same way that it supports the Council’s other strategic priorities.

Section 151 Officer & Finance Team

Risk Management

This has been addressed in section 5 of the report.

Section 151 Officer & Finance Team

Financial

The budget strategy and the MTFS impact upon all activities of the Council. The future availability of resources to address specific issues is planned through this process. It is important that the Cabinet gives consideration to the strategic financial consequences of the recommendations in this report.  This income will be incorporated into the councils MTFS 2024/25.

Section 151 Officer & Finance Team

Staffing

The recommendations do not have any staffing implications.

Section 151 Officer & Finance Team

Legal

Section 93 of the Local Government Act 2003 permits best value authorities to charge for discretionary services provided the authority has the power to provide that service and the recipient agrees to take it up on those terms.

The authority has a duty to ensure that taking one financial year with another, income does not exceed the costs of providing the service.

A number of fees and charges for Council services are set on a cost recovery basis only, with trading accounts used to ensure that the cost of service is clearly related to the charge made. In other cases, the fee is set by statute and the Council must charge the statutory fee. In both cases the proposals in this report meet the Council’s legal obligations.

Where a customer defaults on the fee or charge for a service, the fee or charge must be defendable, in order to recover it through legal action. Adherence to the MBC Charging Policy on setting fees and charges provides some assurance that appropriate factors have been considered in setting such fees and charges

Head of Legal

Privacy and Data Protection

Privacy and Data Protection is considered as part of the development of new budget proposals.  There are no specific implications arising from this report.

 

Section 151 Officer & Finance Team

Equalities

The MFTS report scopes the possible impact of the Council’s future financial position on service delivery.  When a policy, service or function is developed, changed or reviewed, an evidence-based equalities impact assessment will be undertaken.  Should an impact be identified appropriate mitigations with be identified.

Equalities and Communities Officer

Public Health

 

 

The resources to achieve the Council’s objectives are allocated through the development of the Medium Term Financial Strategy.

Section 151 Officer & Finance Team

Crime and Disorder

The resources to achieve the Council’s objectives are allocated through the development of the Medium Term Financial Strategy.

Section 151 Officer & Finance Team

Procurement

The resources to achieve the Council’s objectives are allocated through the development of the Medium Term Financial Strategy.

Section 151 Officer & Finance Team

Biodiversity and Climate Change

The resources to achieve the Council’s objectives are allocated through the development of the Medium Term Financial Strategy.

Biodiversity & Climate Change Manager

 

 

 

 

 

2.    INTRODUCTION AND BACKGROUND

 

Medium Term Financial Strategy

 

2.1     The Medium Term Financial Strategy (MTFS) sets out in financial terms how the Council’s Strategic Plan will be delivered over the next five years, given the resources available.  In so doing, it establishes the framework for the annual budget setting process.

 

2.2   The MTFS and relevant savings proposals for 2024/25 were presented to Cabinet 20 September 2023.   Across the council, these savings and fees and charges increases of 5% overall would cover the budget gap.  The 5% increase can be delivered by increases to fees and charges or by increased volumes.  Any reduction to savings or F&Cs would require further savings options to be considered.

 

2.3   This assumes that Council Tax is increased up to the referendum threshold and there are no significant changes to funding when government announce the funding settlement.  If there are variations to our assumptions in the MTFS we will need to review the position again.

 

 

Fees and Charges

 

2.4     The council is able to recover the costs of providing certain services through making a charge to service users.  For some services, this is a requirement and charges are set out in statute, and in other areas the council has discretion to determine whether charging is appropriate, and the level at which charges are set. 

 

2.5     In recent years, the use of charging has become an increasingly important feature of the council’s medium term financial strategy, as pressures on the revenue budget limit the extent to which subsidisation of discretionary services is feasible.  Recovering the costs of these services from users where possible helps to ensure sustainability of the council’s offer to residents and businesses, beyond the statutory minimum.

 

2.6     A charging policy (attached at Appendix B for reference) is in place for charges which are set at the council’s discretion and this seeks to ensure that:

·           Fees and charges are reviewed regularly, and that this review covers existing charges as well services for which there is potential to charge in the future.

·           Budget managers are equipped with guidance on the factors which should be considered when reviewing charges.

·           Charges are fair, transparent and understandable, and a consistent and sensible approach is taken to setting the criteria for applying concessions or discounted charges.

·           Decisions regarding fees and charges are based on relevant and accurate information regarding the service and the impact of any proposed changes to the charge is fully understood.

 

2.7     The policy covers fees and charges that are set at the discretion of the council and does not apply to services where the council is prohibited from charging, e.g. the collection of household waste.  Charges currently determined by central government, e.g. planning application fees, are also outside the scope of the policy.  However, consideration of any known changes to such fees and charges and any consequence to the medium term financial strategy are included in this report for information.

 

2.8     Managers are asked to consider the following factors when reviewing fees and charges:

· The council’s strategic plan and values, and how charge supports these;

· The use of subsidies and concessions targeted at certain user groups or to facilitate access to a service;

· The actual or potential impact of competition in terms of price or quality;

· Trends in user demand including an estimate of the effect of price changes on customers;

· Customer survey results;

· Impact on users, both directly and on delivering the council’s objectives;

· Financial constraints including inflationary pressure and service budgets;

· The implications of developments such as investment made in a service;

· The corporate impact on other service areas of council wide pressures to increase fees and charges; 

· Alternative charging structures that could be more effective;

· Proposals for targeting promotions during the year and the evaluation of any that took place in previous periods.

 

Discretionary Charges for 2024-25

 

2.9     It is important that charges are reviewed on a regular basis to ensure that they remain appropriate and keep pace with the costs associated with service delivery as they increase over time.

 

2.10   Charges for services have been reviewed by budget managers in line with the policy, as part of the development of the MTFS for 2024/25 onwards.  The detailed results of the review carried out this year are set out in Appendix A and C to E.   The approval by Cabinet is sought to the amended fees and charges for 2024/25 as set out in the appendices.

 

2.11  Tables below summarise the 2023/24 outturn and 2024/25 estimate for income from the fees and charges.  Please note that the table only reflects changes relating to fees and charges and does not include other budget proposals which may impact these service areas.

 

2.12  The Council’s policy on charging states that Cabinet will consider the overall impact of all fees and charges on the council’s residents and businesses.  A summary of these changes is provided below, with the detail set out within Appendices A and C-E.  Overall, the anticipated impact of all the proposals represents an increase 4.0% on existing gross income budgets.  This is in line with the expected level of increase to ensure we deliver a balanced budget.

 

CS - Fees and Charges

Service Area

2022-23
Outturn

2023-24 Estimate

Proposed change in income

2024-25 Estimate

£

£

£

£

Legal Services

113,517

60,000

53,000

113,000

Street Naming & Numbering

33,807

73,350

0

73,350

Town Hall

385

1,500

0

1,500

Total income - set by the Council

147,709

134,850

53,000

187,850

Table 1: Discretionary Fees & Charges Summary

 

2.13     Detailed proposals are set out within Appendix A to this report, and considerations relating to these proposals have been summarised below. 

 

2.14  Legal Services – The fees and charges for legal services are based on recovering the cost of the service. Consideration is also given to the maximum recoverable costs per hour for court work in this area, which are set by the Ministry of Justice.  The hourly chargeable rate is the same across all three authorities in the partnership.  The increase is mainly driven by volumes increase of £50,000.

 

2.15  Street Naming and Numbering - No changes are proposed to these charges at this stage. 

 

2.16  Town Hall – No changes are proposed to these charges at this stage.

 

CS Statutory Fees & Charges

2.17  Table 2 below summarises the income due from fees which are set by the government.  No changes are anticipated to these charges which are set centrally by government departments.

 

Service Area

2022-23
Outturn

2023-24 Estimate

Proposed change in income

2024-25 Estimate

£

£

£

£

Mid Kent Enforcement Service

939,386

1,029,000

0

1,029,000

Total income - set externally

939,386

1,029,000

0

1,029,000

Table 2: Statutory Fees & Charges Summary (CS PAC)

 

2.18     No increase in income from compliance and enforcement fees is anticipated due to constraints on debt collection including delays in the courts service.  MKES operates as a shared service, the income is gross and the net profit is shared equally between the authorities.

 

HHE F&Cs

Service Area

2022-23
Outturn

2023-24 Estimate

Proposed change in income

2024-25 Estimate

£

£

£

£

Parks and Open Spaces

9,953

16,500

0

16,500

Cemetery and Crematorium

1,871,809

1,769,320

50,000

1,819,320

Environmental Health

31,642

22,420

3,450

25,870

Waste Crime & Community Protection

14,725

26,900

0

26,900

Recycling & Refuse Collection

1,524,164

1,506,950

10,000

1,516,950

HMO Licensing

30,571

20,380

12,885

33,265

Gypsy & Traveller Sites

50,359

73,860

0

73,860

Grand Total

3,533,223

3,436,330

     76,335

3,512,665

Table 3: Discretionary Fees & Charges Summary (HHE)

 

CLA F&Cs

Service Area

2022-23
Outturn

2023-24 Estimate

Proposed change in income

2024-25 Estimate

£

£

£

£

Museum

36,580

42,800

0

42,800

Parks and Open Spaces-Leisure Activities

55,790

44,630

0

44,630

Market

87,000

87,930

5,580

93,510

Grand Total

   179,370

   175,360

       5,580

   180,940

Table 4: Discretionary Fees & Charges Summary (CLA)

 

PIED F&Cs

Service Area

2022-2023
Outturn

2023-2024
Budget

Proposed
change
in income

2024-2025
 Estimate

 

£

£

£

£

Parking Services

3,405,009

3,394,500

43,400

3,437,900

Sandling Road Car Park

76,966

53,470

0

53,470

Land Charges

236,012

286,900

0

286,900

Building Control

400,542

402,540

40,000

442,540

Development and Conservation Control

1,355,924

1,636,440

200,000

1,836,440

Economic Development-Jubilee Square

0

3,500

0

3,500

Grand Total

 5,474,453

 5,777,350

 283,400

 6,060,750

Table 5: Discretionary Fees & Charges Summary (PIED)

 

 

 

Budget Survey

 

2.19     Public consultation on the budget has been carried out. Details are set out in Appendices F and G. Members are encouraged to review the findings and assess whether the budget proposals they have reviewed are consistent with public expectations and aspirations.

 

Services Spending Approaches

2.20     Respondents were provided with the list of mandatory services detailing the current spend for each per council tax band D household. They were asked to indicate what approach they felt the Council should take in delivering the mandatory services. Three options were provided for respondents to select from:

•      Reduce the service provided

•      Maintain the current service

•      Don’t know.

 

2.21     The key points from the responses are (Appendix F):

•    The top three mandatory services that respondents said should be maintained were Environmental Services (96.7%), Environmental Health (84.1%) and Community Safety (82.0%).

•    The top three mandatory services which respondents said should be reduced were Democratic & Electoral services (47.0%), Licensing (38.5%) and Council Tax & Benefits (34.8%).

•    The top three discretionary services which respondents said should be maintained were Parks & Open Spaces (96.4%), Leisure centre (79.7%) and Car Parks (74.3%).

•    The top three discretionary service which respondents said should be reduced were Civic Events (50.8%), Markets (43.3%) and Tourism (34.6%).

·           Investment priorities – infrastructure including flood prevention and street scene remain the highest priority.

 

2.22     We have also compared the changes between the 2022 and 2023 surveys (Appendix G).  There are small swings in the figures on reducing services.  Those with a decrease in the percentage for ‘reducing the service provided’ are Environmental Services and Planning.

 

2.23     Those with a larger increase in the percentage for ‘reducing the service provided’ are Democratic and Electoral Services, Bereavement Services, Environmental Enforcement and Licensing.

 

2.24     The most important services were also compared across the 2 surveys.  There were no changes in the priority order.  

 

Investment Programme

2.25     Survey respondents were asked to place a list of investment programme priorities into their preferred order of importance.  The result is consistent with the 2022 survey with Infrastructure (including flood presentation and street scene) the highest preference and housing the lowest.

 

 

3.      AVAILABLE OPTIONS

 

3.1          Option 1

The Cabinet could approve the fees and charges as proposed in Appendices A and C to E.  As these proposals have been developed in line with the council’s policy on fees and charges, they will create a manageable impact on service delivery whilst maximising income levels.  

 

3.2          Option 2

The Cabinet could agree alternative charges to those set out within Appendices A and C to E. Any alternative increases may not be fully compliant with the policy, would require further consideration before implementation and may not deliver the necessary levels of income to ensure a balanced budget for 2024-25.  The impact on demand for a service should also be taken into account when considering increases to charges beyond the proposed level.

 

3.3          Option 3

The Cabinet could agree to do nothing and retain charges at their current levels.  However, this might limit the Council’s ability to recover the cost of delivering discretionary services and could result in the Council being unable to set a balanced budget for 2024-25.

 

 

4.    PREFERRED OPTION AND REASONS FOR RECOMMENDATIONS

 

4.1   The Cabinet must recommend to Council at its meeting on 21 February 2024 a balanced budget and a proposed level of Council Tax for the coming year. The budget proposals and Fees and Charges included in this report will allow the Cabinet to do this.  Accordingly, the preferred option is that Cabinet agrees the Fees and Charges at Appendices A and C to E.

 

 

5.    RISK

5.1   The Council's finances are subject to a high degree of risk and uncertainty. The draft MTFS includes an evaluation of the Council’s financial resilience, from which it can be seen that it has adequate, but not excessive, reserves and is positioned well to manage the financial challenges that it faces.

 

5.2   In order to address risk on an ongoing basis in a structured way and to ensure that appropriate mitigations are developed, the Council has developed a budget risk register.  This seeks to capture all known budget risks and to present them in a readily comprehensible way. The budget risk register is updated regularly and is reviewed by the Audit, Governance and Standards Committee at each of its meetings.

 

 

 

 

6.    CONSULTATION RESULTS AND PREVIOUS COMMITTEE FEEDBACK

 

6.1   The Cabinet received an initial report on the MTFS at its meeting on 26 July 2023 and it agreed the approach set out in that report to development of an MTFS for 2024/25 - 2028/29 and a budget for 2024/25.

 

6.2  PACs in September received details of the savings proposals which will be needed to deliver a balanced budget for 2024/25. Outcomes of the PACs’ consideration of the F&C proposals will be reported verbally at the Meeting.

 

 

7.    NEXT STEPS: COMMUNICATION AND IMPLEMENTATION OF THE DECISION

 

7.1   The timetable for developing the budget for 2023/24 is set out below.

 

Date

Meeting

Action

24 January 2024

Cabinet

Agree 24/25 final budget proposals for recommendation to Council

21 February 2024

Council

Approve 24/25 budget

 

 

 

8.      REPORT APPENDICES

 

The following documents are to be published with this report and form part of the report:

·               Appendix A: Fees and Charges Proposals 2024/25 - Corporate Services Policy Advisory Committee

·               Appendix B: Fees and Charges - Charging policy

·               Appendix C-E: Fees and Charges Proposals 2024/25 - Other Policy Advisory Committees

·               Appendix F: Budget Survey 2023

·               Appendix G: Comparison of 2022 and 2023 Service Spending Approaches.

 

 

9.      BACKGROUND PAPERS

 

There are no background papers.