Appendix B: Complaint Handling Satisfaction Q2 2013/2014
Service |
Total |
Very satisfied |
Satisfied |
Neither satisfied nor dissatisfied |
Dissatisfied |
Very dissatisfied |
Community Safety |
1 |
0 |
0 |
1 |
0 |
0 |
Customer Services |
3 |
0 |
1 |
0 |
1 |
1 |
Environmental Enforcement |
1 |
0 |
0 |
0 |
0 |
1 |
Environmental Services |
18 |
2 |
6 |
1 |
4 |
5 |
Housing |
1 |
0 |
1 |
0 |
0 |
0 |
Parking |
1 |
0 |
0 |
0 |
0 |
1 |
TOTAL |
25 |
2 |
8 |
2 |
5 |
8 |