Appendix C: Stage 2 Complaints Q2 2013/2014

Service

Number of S2s

Number Justified

Number Unjustified

Number resulting in payments

Community Development

1

0

1

0

Customer Services

2

1

1

0

Development Management

2

1

1

0

Environmental Services

2

1

1

0

Housing

5

3

2

0

Parking Services

2

0

2

0

Parks and Open Spaces

1

0

1

0

Spatial Planning

1

0

1

0

TOTAL

16

6

10

0