Service

Stage

Amount

Reason

Environmental Services

1

£20

Refund of payment made by complainant for a bin when the bin should have been free

Environmental Services

1

£2.50

Problems with Garden Waste Collection- account extended for one month

Environmental Services

1

£2.50

Problems with Garden Waste Collection- account extended for one month

Environmental Services

1

£40

Customer advised incorrectly over payment for bins, as a gesture of goodwill customer was given bins free of charge

Customer Services

1

£130

A payment made to a council tax account could not be found, so £130 was added to council tax account

Customer Services

1

£25

Refund offered as payment was taken for a parking permit

Licensing

1

£280

Refund of a payment that was taken for a service that we do not provide (licensing for body piercing)

Total

£500