Service

Number

On time

Late

% on time

Service

Policy

Staff

Time taken

Lack of contact

Discrimination

Benefits

3

2

1

67%

3

0

0

0

0

0

Bereavement Services

1

1

0

100%

0

0

1

0

0

0

Community Safety

1

1

0

100%

1

0

0

0

0

0

Council Tax

8

8

0

100%

6

1

0

1

0

0

Customer Services

6

6

0

100%

4

0

2

0

0

0

Depot Operations

1

1

0

100%

1

0

0

0

0

0

Development Management

15

14

1

93%

7

3

0

3

2

0

Economic Development

1

1

0

100%

1

0

0

0

0

0

Electoral Registration

8

5

3

63%

5

3

0

0

0

0

Environmental Enforcement

11

11

0

100%

4

6

1

0

0

0

Environmental Services

33

32

1

97%

28

1

3

1

0

0

Finance

1

0

1

0%

1

0

0

0

0

0

Grounds Maintenance

2

2

0

100%

2

0

0

0

0

0

Housing Options

16

14

2

87.5%

11

1

2

2

0

0

Licensing

1

1

0

100%

0

0

1

0

0

0

Market

1

1

0

100%

1

0

0

0

0

0

Parking Services

15

15

0

100%

5

6

3

0

0

1

Parks and Leisure

118

118

0

100%

7

109

0

2

0

0

Planning Enforcement

3

2

1

67%

2

1

0

0

0

0

Policy and Communications

2

2

0

100%

0

2

0

0

0

0

Private Sector Housing

3

2

1

67%

1

0

1

1

0

0

TOTAL

250

239

11

96%

90

133

14

10

2

1