Appendix B: 2014-2015 Quarter 1 Complaint Handling Satisfaction Survey Responses
|
Service |
Total |
Very satisfied |
Satisfied |
Neither satisfied nor dissatisfied |
Dissatisfied |
Very dissatisfied |
|
Development Management |
4 |
0 |
1 |
1 |
0 |
2 |
|
Electoral Registration |
1 |
0 |
0 |
0 |
0 |
1 |
|
Environmental Enforcement |
2 |
0 |
0 |
0 |
0 |
2 |
|
Environmental Services |
6 |
3 |
0 |
0 |
0 |
3 |
|
Housing Options |
2 |
1 |
1 |
0 |
0 |
0 |
|
Licensing |
1 |
0 |
1 |
0 |
0 |
0 |
|
Parking Services |
3 |
2 |
0 |
0 |
1 |
0 |
|
Parks and Leisure* |
36 |
10 |
11 |
3 |
3 |
8 |
|
Planning Enforcement |
1 |
0 |
0 |
0 |
0 |
1 |
|
Private Sector Housing |
1 |
1 |
0 |
0 |
0 |
0 |
|
Revenues |
1 |
0 |
0 |
0 |
0 |
1 |
|
TOTAL |
58 |
17 |
14 |
4 |
4 |
18 |
* One survey was received back for this service without the customer satisfaction section filled in.