Appendix D: Payments

Service

Stage

Amount

Reason

Development  Management

1

£120

Refund of a payment offered for pre app advice that was delivered late impacting on viability of project. Refund offered, but not taken.

Development Management

1

£36

Refund of a payment for pre app advice that was delivered late impacting on viability of project.

Environmental Services

1

£2.71

Problems around garden waste collection. Account extended for an extra month.

Environmental Services

1

£2.71

Problems around garden waste collection. Account extended for an extra month.

Environmental Services

1

£22.50

Refund of bulky collection fee, as collection was missed.

Environmental Services

1

£32.50

Problems with Garden Waste bin delivery. Customer charged twice for Garden Waste bin. Full amount refunded.

Housing Services

1

£500

Compensation offered due to length of time taken to deal with homelessness application

Parking Services

1

£290

Refund of PCNs paid, due to error in processing resident permit. Consists of 4 x PCNs of varying values

Parking Services

1

£20

Fee for carer’s parking permit waived due to problems with applying for the permit

Total

£1026.42