Issue - meetings
Strategic Plan Performance Update Q1 for HCL
Meeting: 06/09/2016 - Heritage, Culture and Leisure Committee (Item 52)
Additional documents:
- Enc. 1 for Strategic Plan Performance Update Q1 for HCL, item 52
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View as HTML (52/2) 73 KB
Minutes:
Mark Green, Director of Finance and Business Improvement, introduced the report outlining the results of the four performance indicators aligned with the Committee’s service areas.
The Committee was informed that two performance indicators had missed their target, those being satisfaction at the Maidstone Leisure Centre, and footfall at the Museum and Visitor Centre.
In response to a question it was explained that several factors contributed to the missed targets in quarter one:
· The Maidstone Leisure Centre had been without a centre manager during quarter one due to the promotion of the previous manager.
· Easter fell within the month of March, which meant that visitors to the Museum and Visitor centre during that busy time were reported on as part of quarter four of the previous municipal year. It was also noted that the closure of the Museum on Mondays correlated with the reduction in footfall.
Dawn Hudd, Head of Commercial and Economic Development advised that an Urban Panel visit to Maidstone would take place early in 2017. This would take the form of a panel of professionals appointed by Historic England, who would visit and review the Borough’s heritage assets in order to provide recommendations.
RESOLVED: That the report be noted.