Mark Green, Director of Finance and Business
Improvement, introduced the report outlining the results of the
four performance indicators aligned with the Committee’s
service areas.
The Committee was informed that two
performance indicators had missed their target, those being
satisfaction at the Maidstone Leisure Centre, and footfall at the
Museum and Visitor Centre.
In response to a question it was explained
that several factors contributed to the missed targets in quarter
one:
·
The Maidstone Leisure Centre had been without a centre manager
during quarter one due to the promotion of the previous
manager.
·
Easter fell within the month of March, which meant that visitors to
the Museum and Visitor centre during that busy time were reported
on as part of quarter four of the previous municipal year. It was
also noted that the closure of the Museum on Mondays correlated
with the reduction in footfall.
Dawn Hudd, Head of Commercial and Economic
Development advised that an Urban Panel visit to Maidstone would
take place early in 2017. This would take the form of a panel of
professionals appointed by Historic England, who would visit and
review the Borough’s heritage assets in order to provide
recommendations.
RESOLVED: That the report be
noted.