Issue - meetings

The Director of Finance and Business Improvement presented this item to the Committee. The Committee noted that:

·  60% of KPIs reported this quarter achieved their target for quarter 4; and

·  100% of indicators had shown an increase in performance compared to the same quarter last year, where comparative data was available.

The Committee raised concerns about the footfall at the Museum and Visitor Information Centre. The Museum Director concurred that the figures had been disappointing and that this was related to national trends. In order to increase the footfall at the Museum, the Museum Director informed the Committee that:

·  The Museum was continuing to run a series of ‘Museum Lates’ in order to attract new audiences through word of mouth;

·  There was an exciting new Ancient Lives Gallery opening in September; and

·  The Museum was developing the relationship with Fremlin Walk in order to increase awareness of the Museum to those visiting the shopping centre.

RESOLVED:

1.  That the summary of performance of Key Performance Indicators and corporate strategies and plans for Quarter 4 of 2016/17 be noted.

2.  That no action needs to be taken nor amendments made to the Quarter 4 Performance Update report.

3.  That Appendix II, the Quarter 4 Strategic Plan Action Plan Update, be noted.

Voting: Unanimous