Code complaints


1. Context

These arrangements are made under section 28 of the Localism Act 2011. They set out what we have adopted for dealing with complaints that an elected member, co- opted member or parish councillor have failed to comply with the Code of Conduct.

2. Interpretation

‘Borough Council' means us, Maidstone Borough Council.

'Code of Conduct' means the Code of Conduct, which the Borough and Parish Council have adopted under section 27(2) of the Localism Act 2011.

'Complainant' means a person who has submitted a complaint in accordance with these arrangements alleging that a member has breached the Code of Conduct.

'Disclosable Pecuniary Interest' means those disclosable pecuniary interests that meet the definition prescribed by regulations (as amended from time to time) as set out in Annex 2 to the Members' Code of Conduct.

'Hearing Panel' means the panel appointed by us determines the outcome of any complaint alleging a breach of the Code of Conduct by a member in accordance with these arrangements.

'Independent Person' means a person or persons appointed by us under section 28(7) of the Localism Act 2011@

  • whose views must be sought and taken into account by us before a decision is made on any complaint alleging a breach of the Code of Conduct by a member;
  • who may be consulted by the member about the complaint.

'Investigating Officer' means the person appointed by the Monitoring Officer to undertake a formal investigation of a complaint alleging a breach of the Code of Conduct by a member. The Investigating Officer may be another senior Officer, an Officer of another authority or an external investigator.

The 'Monitoring Officer' is a senior Officer appointed by us who has statutory responsibility for maintaining the Register of Members' Interests and who is responsible for administering the arrangements for dealing with any complaint alleging a breach of the Code of Conduct by a member. It includes any other Officer or other person nominated by the Monitoring Officer to act on his/her behalf.

'Parish Council' means the relevant parish council within the Borough of Maidstone.

'Parties' means the complainant, member and the Investigating Officer.

'Subject Member' means an elected member or co-opted member of the Borough or Parish Council against whom a complaint has been made alleging a breach the Members' Code of Conduct.

3. Appointment of independent person

We shall appoint the independent person (and any substitute) in accordance with the requirements of section 27 of the Localism Act 2011 upon such terms as to remuneration and expenses as may be determined by us from time to time.

The independent person (and any substitute) shall be treated as if they were our member for the purposes of our arrangements for indemnifying and insuring its members and in respect of the receipt of allowances.

4. Make a complaint

A complaint alleging a breach of the code by a member must be made in writing and addressed to the Monitoring Officer using the Complaint Form at the end of Annex 1 to these Arrangements. Complainants who find difficulty in making their complaint in writing (e.g. because of a disability), will be offered assistance.

The member will normally be informed of the identity of the Complainant and details of the complaint made against them, but the Complainant's identity and/or details of their complaint may be withheld at the Complainant's request if it appears to the Monitoring Officer that there are sound reasons for granting such a request (referring to confidentiality).

The Monitoring Officer will normally acknowledge receipt of a complaint within 5 working days of receiving it. At the same time (and subject to para. 4.2 above), the Monitoring Officer will send a copy of the complaint to the Subject Member in accordance with paragraph 2 of Annex 1 to these Arrangements.

5. Criminal conduct

In accordance with section 34 of the Localism Act 2011, it is a criminal offence if, without reasonable excuse, you:

  • fail to notify the Monitoring Officer of a Disclosable Pecuniary Interest before the end of 28 days beginning with the day you become, or are re-elected or re-appointed, a Member or Co-opted Member of the Authority;
  • fail to notify the Monitoring Officer of a Disclosable Pecuniary Interest before the end of 28 days beginning with the day you become aware of it, where you are acting alone in the course of discharging a function (including making a decision in relation to the matter) and the interest is not already registered or is not the subject of a pending notification to the Monitoring Officer; 5.1.3. fail to disclose a Disclosable Pecuniary Interest at a meeting, where such interest has not already been registered or notified to the Monitoring Officer;
  • fail to notify the Monitoring Officer of a Disclosable Pecuniary Interest before the end of 28 days beginning with the day you disclose it at a meeting, where such interest has not already been registered or notified to the Monitoring Officer;
  • take part in discussions or vote at meetings that relate to the Disclosable Pecuniary Interest, unless a dispensation has been granted;
  • knowingly or recklessly provide false or misleading information in any of the above disclosures or notifications.

Where a complaint against a member relates to conduct of a criminal nature referred to above, the Monitoring Officer will deal with the complaint in accordance with Annex 1.

6. Anonymous complaints

Complainants must provide their full name and address. An anonymous complaint will only be accepted by the Monitoring Officer in consultation with the Independent Person, providing it is accompanied by corroborating evidence that indicates to the Monitoring Officer that it is in the public interest to accept the complaint.

7. Role of an independent person

The Independent Person must be consulted and have their views taken into account before we make a finding whether a Member has failed to comply with the Code or decides on action to be taken in respect of that Member. At any other stage of the complaints process under these Arrangements, the Independent Person may be consulted by the Monitoring Officer and/or the Subject Member.

8. Preliminary tests

The Monitoring Officer will, in consultation with the Independent Person, put the complaint through a number of preliminary tests, in accordance with preliminary tests in Annex 1.

In the event that the Independent Person is unavailable or unable to act, the time limits specified in preliminary tests in Annex 1 may either be extended by the Monitoring Officer or the Monitoring Officer may act alone in taking the decision or action.

9. Informal resolution

The Monitoring Officer, in consultation with the Independent Person, may consider that the complaint can be resolved informally at any stage in accordance with informal resolution in Annex 1.

10. Investigation

If the Monitoring Officer, in consultation with the Independent Person, decides that the complaint merits formal investigation, they will, within 10 working days of receiving it, appoint an Investigating Officer to undertake the investigation, and inform the Parties of the appointment.

The Investigating Officer will investigate the complaint in accordance with Annex 2.

11. Hearing

If the Monitoring Officer, in consultation with the Independent Person, considers that informal resolution is not appropriate or is unlikely to be achieved, then they will convene a meeting of the Hearing Panel to determine the outcome of the complaint in accordance with Annex 3.

12. Sanctions

Where a Subject Member has been found by the Hearing Panel to have breached the Code of Conduct, the Hearing Panel may apply any one or more sanctions in accordance with range of possible sanctions in Annex 3.

13. Appeal

There is no right of appeal for the Complainant or the Subject Member against decisions of either the Monitoring Officer or the Hearing Panel.

14. Revision of these arrangements

The Council may by resolution agree to amend these Arrangements and has delegated to the Monitoring Officer and the Hearing Panel the right to depart from these Arrangements, where considered expedient to do so in order to secure the effective and fair consideration of any matter, in accordance with the principles of natural justice.