Manage a garden waste subscription


If you have a garden waste subscription, you can use this form to:

  • change your contact details or address
  • repair the yellow stripe on a bin
  • order a new permit sticker
  • replace or remove a bin
  • cancel your subscription

You can order or renew a garden bin or add an extra bin on our other forms.

Manage

What happens next

If you asked us to:

  • update your details, we will update them in our system
  • repair your bin, leave it outside your property, and we will repair it within 10 days
  • send you a new permit, it will arrive by post within 10 days
  • deliver a new or replacement bin, it will arrive within 10 days

We will not empty bins without a valid permit.

Cancellations

If you cancel, your collections will stop straight away. You will not be refunded for the rest of your subscription.