Manage a garden waste subscription
If you have a garden waste subscription, you can use this form to:
- change your contact details or address
- repair the yellow stripe on a bin
- order a new permit sticker
- replace or remove a bin
- cancel your subscription
You can order or renew a garden bin or add an extra bin on our other forms.
What happens next
If you asked us to:
- update your details, we will update them in our system
- repair your bin, leave it outside your property, and we will repair it within 10 days
- send you a new permit, it will arrive by post within 10 days
- deliver a new or replacement bin, it will arrive within 10 days
We will not empty bins without a valid permit.
Cancellations
If you cancel, your collections will stop straight away. You will not be refunded for the rest of your subscription.