Reception closure

Our reception and phone lines will be closed on Tuesday 10 December 2024 between 8.30am and 2pm due to staff training. We will be unable to answer telephone calls during this time. We apologise for any inconvenience.

If you have any queries, please email bereavementservices@maidstone.gov.uk

Support and advice

Our admin offices are based at Vinters Park Crematorium. Reception is open between 9am to 12pm on Tuesday and Thursday mornings only.

We have reduced opening hours to allow staff to process cremation/burial paperwork and memorial applications. Due to the high number of deaths at present our offices are incredibly busy. Outside of these hours please make an appointment by emailing us detailing your enquiry so we can ensure the right person contacts you.

Funerals

For cremations visit our Crematorium page
For burials visit our Cemetery page
For a list of funeral directors, visit the National Association of Funeral Directors website.

If you require advice for help paying for a funeral, you can read our leaflet.

Help with grief

When someone close to you dies, you may want advice to help you deal with your loss.

Start with your doctor or funeral director.

You may also want to chat with:

A solicitor
A counsellor
Social Services
The carer or nurse that may have been looking after your loved one

Supporting organisations that can help

Help with paying for funerals

When someone dies it can be a very distressing time for those arranging a funeral, especially if there are concerns about how the funeral is to be paid for.

If you are concerned about how you are going to pay for a funeral, it is important that you discuss this with your chosen funeral director at an early stage in the arrangements. Please be aware that once you have entered into a contract with the funeral director you will be responsible for paying their costs.