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2014/15 Quarter 3 Key Performance Indicator Report
Meeting: 11/02/2015 - Cabinet. (Item 136)
Additional documents:
- Enc. 1 for 2014/15 Quarter 3 Key Performance Indicator Report, item 136 PDF 337 KB View as HTML (136/2) 260 KB
- Enc. 2 for 2014/15 Quarter 3 Key Performance Indicator Report, item 136 PDF 119 KB View as HTML (136/3) 140 KB
Decision:
(1)
That the out-turns of the KPIs as set
out in Appendix A to the report of the Head of Policy and
Communications and the definitions set out in Appendix B be
noted;
(2)
That the following indicators that are unlikely to achieve the
annual performance target be noted:
- DCV 005
Processing of minor planning applications within
statutory timescales
(reported at Q3).
- DCV 006 Processing of other
planning applications within
statutory
timescales.
- WCN 006 Missed bins.
- HSG 005 Number of households
prevented from becoming
homeless through the
intervention of housing advice.
- PIT Satisfaction with complaint handling
- BIM 004 Change in the number of outgoing post items.
-
HRO 001 Working days lost
to sickness absence (rolling years).
(3)
That the new monitoring KPI for Development
Enforcement: DCE 004 Percentage of enforcement cases investigated
within 21 days be agreed; and
(4) That it was agreed that there were no other areas where further action was required.
Minutes:
Cabinet considered the
report of the Head of Policy and Communications regarding 2014/15
Quarter 3 Key Performance Indicator Report.
DECISION
MADE:
(1)
That the out-turns of the KPIs as set out in Appendix A to the
report of the Head of Policy and Communications and the definitions
set out in Appendix B be noted;
(2)
That the following indicators that are unlikely to achieve the
annual performance target be noted:
- DCV 005
Processing of minor planning applications within
statutory timescales
(reported at Q3).
- DCV 006 Processing of other
planning applications within
statutory
timescales.
- WCN 006 Missed bins.
- HSG 005 Number of households
prevented from becoming
homeless through the
intervention of housing advice.
- PIT Satisfaction with complaint handling
- BIM 004 Change in the number of outgoing post items.
-
HRO 001 Working days lost to sickness absence
(rolling years).
(3)
That the new monitoring KPI for Development
Enforcement: DCE 004 Percentage of enforcement cases investigated
within 21 days be agreed; and
(4)
That it was agreed that there were no other areas
where further action was required.
To view
full details of this decision, please follow this link:
http://services.maidstone.gov.uk/meetings/ieDecisionDetails.aspx?ID=908