Issue details
Customer Service Improvement Strategy
This strategy sets out the Council's vision
and objectives for delivering sustainable and more customer
focussed services for the future. It also details the work that
will be undertaken to deliver the new model of customer service
delivery.
Decision type: Key
Reason Key: Policies, Plans, Strategies;
Decision status: Recommendations Approved
Wards affected: (All Wards);
Notice of proposed decision first published: 05/03/2013
Decision due: 10 Apr 2013 by Cabinet.
Department: Business Improvement
Contact: 01622 602168 or Email: GeorgiaHawkes@maidstone.gov.uk.
Representations should be made by: 2 April 2013
Decisions
- 12/04/2013 - Customer Service Improvement Strategy 2013-16
Agenda items
- 09/04/2013 - Corporate Services Overview and Scrutiny Committee Customer Service Improvement Strategy 09/04/2013
- 10/04/2013 - Cabinet. Customer Service Improvement Strategy 2013-16 10/04/2013
Documents
- Customer Service Improvement Strategy
Background papers
PDF 494 KB