Council Tax energy rebate


The government announced a £150 payment to help residents with rising energy costs. We have completed making one off payments to Council Tax payers living in properties banded A-D who pay by Direct Debit.

If you pay your Council Tax using online payments, standing order or by phone, you will need to fill out the application form. If you pay by Direct Debit and haven't received the payment, you also need to fill out the application.

How to apply

Before you apply you will need:

  • your Council Tax account number
  • a recent bank statement

We use the government’s Spotlight bank verification system to prevent fraudulent claims being made. When filling in the form, please complete your details exactly as they are shown on your bank statement, including your name and address.

If the system rejects your claim, it may mean we need to credit the £150 to your Council Tax account. We will let you know if this happens and you can use it to offset your Council Tax bill or claim a refund using our own systems.

A claim could be rejected by the verification system because:

  • your bank doesn’t share data with the system
  • if the bank account is a business account
  • if the bank account is less than three months old

Please make sure you save your form as you complete it and the details you enter are correct. Any incorrect details may delay your application.

Apply

Applications close on Sunday 31 July 2022. if you are eligible to claim and have not applied by this date or received your payment as a Direct Debit payer, we will credit your Council Tax account by £150. You can chose to use this to offset your bill or request a refund.

After you have applied

Once you have submitted your application, you will receive a confirmation email. This may go into your junk/spam folder, so please check.

We will not call you to ask for your bank details. Please be aware that scammers could try to get your bank details and you should not give them out to people who call claiming to be from the council.

When your application has been put through the government’s system (we do not yet know how long this will take) we will arrange the payment. We expect to start making payments from 27 May 2022.

We are expecting more than 20,000 applications so please bear with us while we deal with your application.

Discretionary scheme

The government recognises some people living in higher band properties may also suffer from fuel poverty. If you live in a band E-H property, you may be eligible for a discretionary payment to help with your energy bills.

More information about our scheme will be available on this page in May. We will be making the payments automatically where possible.