
Agenda and minutes
Venue: Town Hall, High Street, Maidstone
Contact: Christian Scade 01622 602523
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The Committee to consider whether all items on the agenda should be webcast Minutes: RESOLVED: That all items on the agenda be webcast.
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Apologies Minutes: It was noted that apologies for absence had been received from Councillor Mrs Parvin.
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Notification of Substitute Members Minutes: There were no substitute members.
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Notification of Visiting Members/Witnesses Minutes: Councillor English was in attendance.
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Disclosures by Members and Officers Minutes: There were no disclosures by Members or Officers.
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To consider whether any items should be taken in private because of the possible disclosure of exempt information Minutes: RESOLVED: That the items on the agenda be taken in public as proposed.
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Minutes of the Meeting held on 5 August 2014 Minutes: RESOLVED: That the Minutes of the meeting held on 5 August 2014 be approved as a correct record and signed.
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Complaints Report Quarter 1 2014/2015 Interview with Clare Wood, Policy and Performance Officer
Additional documents:
Minutes: Senior Corporate Policy Officer, Christian Scade, introduced the Complaints Report for Quarter 1, and made reference to the number of complaints that were received with regard to the Landed Festival, the number of complaints received overall and the number that were responded to outside of time. The Committee questioned the presentation of numerical data in the report and were advised that the use of these would be considered in future reports.
In response to questions regarding the Landed Festival the Parks and Leisure Manager, Jason Taylor, explained that:
The Head of Finance and Resources, Paul Riley, addressed the Committee with regard to Electoral Registration complaints and advised that:
· There was no overall theme for complaints received; · Two complaints received regarding a canvasser and a teller were the responsibility of the relevant political parties, however these had also been recorded as complaints by Maidstone BC; and · The complaints that received late responses had been adversely affected by prioritisation of the May 2014 local election. The service had also experienced additional pressure due to the need for an additional permanent staff member, delayed canvassing, preparation for a new individual electoral registration system, and the introduction of temporary election staff.
In response to questions the Head of Finance and Resources explained that:
Members wished to draw attention to the table a 1.11.1 of the report, and the later statement at 1.11.5, and requested that clarification on the levels of complaints received compared to compliments received by each service be reported back to the Committee.
RESOLVED:
1 That the performance in relation to quarter 1 complaints be noted, in particular: a) The high number of complaints received about the ‘Landed Festival’ held on Easter Sunday ... view the full minutes text for item 55. |
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Future Work Programme and SCRAIP Update Report attached for consideration.
Additional documents:
Minutes: Senior Corporate Policy Officer Christian Scade introduced the Future Work Programme and SCRAIP update report.
During discussion it was agreed that:
RESOLVED:
2. That the List of Forthcoming Decisions be noted.
3. That the terms of reference for the Budget Working Group be agreed subject to the following amendments:
i. Considering the information and challenging assumptions used to create the strategic revenue projection
ii. Considering and challenging the level of resources available to support the programme
b) That the Budget Working group be a cross-party group comprising of Councillors Ash, Butler, Edwards-Daem, English, Mrs Grigg, and Mrs Gooch, with a Labour member to be invited to attend as a member, and substitutes be asked to attend where possible when apologies are received.
c) That all members be invited to attend and contribute to meetings held by the Budget Working Group.
d) That the date of the first meeting be arranged, outside of the meeting, by the scrutiny team.
4. That the SCRAIP update for recommendations made at the meetings on 7 July and 8 July be noted.
5. That, in support of continuous professional development, a Challenging and Questioning training activity be provided to members, and that members of the Budget Working Group advise officers should additional specific training sessions be required.
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Duration of Meeting Minutes: 6.30 p.m. to 7.49 p.m. |